itbit customers are reporting main issues with the Fitbit app. If you’re seeing error messages, you aren’t alone.
The corporate’s assist X account acknowledged the problem in a tweet.
“We’re conscious that some prospects are experiencing points with the Fitbit app and we’re presently investigating. We sincerely apologize for the inconvenience, thanks to your endurance,” @Fitbitsupport posted.
The difficulty seems to have an effect on logging into the app and syncing wearables’ knowledge to the Fitbit app.
We tried to sync a Fitbit Sense 2 with the app on the morning of October 12. Whereas a handbook sync was a bit gradual, which is nothing significantly new for a Fitbit, it did work after refusing to take action on the preliminary try.
Nonetheless, as of 8am, Fitbit acknlowedged the issue continues to be going for not less than some customers.
“We apologize. Our staff continues to be engaged on a repair for this. Thanks to your endurance and understanding,” @Fitbitsupport replied to 1 Fitbit proprietor.
In response to Downdetector, the problem’s reported circumstances spiked across the time of 11.30pm to midnight on October 11 till 2am, with a lot decrease ranges of experiences persevering with on the morning of October 12.
Fitbit has not introduced the rationale for these issues, however problems with this type are usually attributable to sure sorts of server going offline.
At current, Google is within the technique of merging Google Match and Fitbit account data and, when you purchase a brand new Fitbit, you’ll be prompted to make use of your Google login as a substitute of an current Fitbit one.
