Throngs of NYC’s homeless cheer Penn Station security, providers over homeless shelters — however commuters are scared

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Throngs of NYC’s homeless cheer Penn Station security, providers over homeless shelters — however commuters are scared


When Carlton Moore says New York Metropolis’s homeless shelters aren’t “peaches and cream,” he speaks from a lifetime of expertise.

Moore, 61, who wears a colostomy bag and takes day by day remedy for his schizophrenia and bipolar dysfunction, has lived on the streets in each borough since he was a teen — and is aware of that inside homeless shelters, he’ll need to sleep with one eye open.

Fairly than danger life and limb in homeless shelters, Moore and plenty of like-minded homeless have chosen to reside on streets close to Penn Station – the place vacationers, on a regular basis New Yorkers and, particularly, a military of assist employees present meals, water, reward playing cards and money.

Carlton Moore, 61, advised The Publish that he and different homeless individuals desire to reside in Penn Station to keep away from the risks of town’s shelters. Stephen Yang for the New York Publish

“The providers are right here, the assistance is right here,” he advised The Publish from the transit hub final week. “If I would like one thing, I can get it, and I’m protected.

“The homeless at Penn just like the scenario they’re in.”

Nathaniel Armstrong, a 57-year-old homeless man, likewise treats Penn Station as a house base due to officers’ hands-off, perk-filled method.

“When you’re homeless and also you want some place to go, you go to Penn and you recognize BRC — one of many homeless organizations that involves assist in the night — goes to be there to assist.”

Moore and Armstrong are a part of a rising cohort of destitute New Yorkers who’ve exited the “revolving door” of town’s hellish homeless shelter system in favor of a relative lifetime of leisure on the streets close to Penn Station.

A toddler strolling previous a homeless man sleeping on the bottom outdoors of Penn Station on Aug. 27, 2024. Matthew McDermott

However the invasion of shelter-refusing homeless, lots of whom are mentally unwell, has introduced rising squalor, open drug use and the lingering menace of random violence to Penn Station — one in every of a number of Midtown vacationer and commuter hotspots the place metropolis officers both flip a blind eye to chaos or are helpless to confront it.

‘Scariest a part of my day’

Penn Station itself has lengthy had a nightmarish fame, no less than for commuters and vacationers. 

Gov. Kathy Hochul as soon as described the transit hub as a “hellhole” — an apt description for the claustrophobic, complicated and decaying eyesore.

And homeless New Yorkers are a part of its crumbling panorama, mentioned Sam Adam, a supervisor at a delicatessen, bar and pizzeria within the station. 

Commuters strolling previous a homeless man standing by the escalators in Penn Station on Aug. 22, 2024. Stephen Yang for the New York Publish

He mentioned the throngs of homeless panhandlers used to filter throughout the summer season, earlier than swarming “like ‘The Strolling Lifeless’” within the chilly winter months. 

However just lately, he’s seeing extra who’re outright crazed, roaming round yelling and screaming.

“We’ve been right here since 1985 and it’s all the time been an issue however it’s gotten a little bit worse up to now yr — extra people who find themselves cuckoo, not simply homeless panhandling,” he mentioned.

“They’ve outreach employees who come round providing them shelter, however they don’t wish to go, they’d desire to be right here. The homeless don’t wish to go to the shelters.”

A shirtless particular person sitting on the ground of Penn Station. Matthew McDermott

In only one eye-opening occasion over two weeks of reporting, a Publish reporter watched for almost 90 minutes as a mentally unwell man roamed Penn Station, flailing his arms and shouting incoherently, with none MTA outreach employees, Amtrak cops or Madison Sq. Backyard safety lifting a finger to assist.

Because the deranged man handed out between bouts of mania, commuter Sharon Savino, 68, tried to alert safety to him. 

“The scariest a part of my day is coming out and in of Penn Station,” mentioned Savino, including she now carries Mace to guard herself.

A homeless man happening the escalator to enter Penn Station on Aug. 24, 2024. Stephen Yang
A homeless particular person confronts a vacationer on the practice station. Stephen Yang

“I used to really feel humorous making a large berth round anybody who appeared mentally unwell, as a result of I would appear prejudiced, however now I don’t care as a result of sufficient crimes have occurred. They should get these individuals off the streets and determine the place they’re going to accommodate and take care of these individuals.”

Later that day, The Publish noticed the unhinged man post-slumber attempt to snatch money from a tip jar at Auntie Anne’s Pretzels contained in the station, earlier than he disappeared down the steps into the subway.

‘They don’t really feel secure’

Penn Station’s epidemic of troublesome homeless has prompted city-funded outreach that The Publish noticed firsthand typically fall quick on the bottom, and have been criticized by some high officers as mismanaged.

Many outreach employees gained’t even do their jobs with out NYPD backup, a regulation enforcement supply advised The Publish.

“They ask the cops to exit with them as a result of they don’t really feel secure approaching the individuals,” the supply mentioned. “The cops simply stand within the background. They don’t work together with the individuals.”

Law enforcement officials standing over a homeless man sitting on the steps in Penn Station on Aug. 27, 2024. Matthew McDermott
A homeless man getting off the escalator at Penn Station on Aug. 27, 2024. Matthew McDermott

Town final yr inked a $103 million contract for homeless outreach on the subways with the Bowery Residents’ Committee, regardless of the nonprofit coming beneath hearth from watchdogs for basically doing nothing, Gothamist first reported.

The group supplied, “at finest, minimal outreach providers — typically turning away these apparently searching for help and, at worst, seemingly ignoring homeless individuals searching for help,” a 2019 MTA watchdog report discovered.

A BRC worker advised The Publish that they cowl Penn Station, Grand Central Station and the subways, principally to get the homeless into “low threshold” Secure Haven shelters that supply no curfew and extra privateness as a substitute for city-run shelters.

A person sleeping in a nook at Penn Station on Aug. 22, 2024. Stephen Yang for the New York Publish

Simply 2% of all 99,000 outreach makes an attempt citywide throughout 2022 led to an individual checking into Secure Haven, in response to a metropolis comptroller report final yr.

And the variety of homeless individuals who sleep on the streets and subways hit 4,140 in January, the very best within the annual federally mandated unsheltered inhabitants rely in no less than a decade.

Amtrak Police additionally patrol Penn Station, however officers who spoke to The Publish mentioned there’s little they’ll do about homeless individuals until they break guidelines.

Folks sitting and standing close to the doorway to the Moynihan Prepare Corridor. Stephen Yang

They mentioned they accompany outreach employees who provide shelter however estimated it’s rejected 75% of the time.

A Publish reporter adopted “Amtrak Homeless Outreach” employees with clipboards and orange vests, who walked previous 5 homeless individuals on the ground of Penn Station with out stopping to speak.

‘Good all day’

The observe to Penn Station for Moore got here after a five-month keep at a Days Inn shelter in Brooklyn. 

He preferred his time at that shelter, the place he had a non-public room. However when he was advised he’d quickly be transferred to Wards Island, a dorm-style shelter with a fame for violence, he determined to depart altogether.

“I might somewhat be on the streets than on Wards Island,” he mentioned.

Folks sleeping on the bottom close to the doorway to a enterprise in Manhattan by Penn Station on Aug. 22, 2024. Stephen Yang for the New York Publish

Inside homeless shelters there’ll be neighbors — even perhaps himself throughout a medical episode — “scratching bugs out” from their pores and skin or scheming to steal his few possessions, Moore mentioned.

“The shelters are worse than the 70s and 80s. The shelters are getting worse.”

Armstrong additionally mentioned he’ll by no means return to a shelter for worry of theft and violence.

“The shelters will not be a lot better than jail,” he mentioned. “I’ve been to jail, the place hazard looms 24/7, and it’s the identical within the shelters.

A homeless man with a cart stuffed with his belongings close to the station’s entrance on Aug. 24, 2024. Stephen Yang
A homeless man is on the bottom subsequent to an indication for Madison Sq. Backyard on Aug. 27, 2024. Matthew McDermott

He additionally likes the liberty being at Penn Station affords.

“When you go to a shelter otherwise you go to jail the safety will say ‘do that, go right here, get away from there’, however at Penn they’ll ask you to maintain transferring then smile and stroll away,” Armstrong mentioned.

“They need to preserve the realm enticing however so long as you observe the foundations no person’s going to harass you,” he added. “It’s secure for the homeless right here as a result of in case you keep within the areas they assist you to go, they think about you a traveler and the safety extends to the homeless as properly.”

Others, like ex-con Shaun Doherty, 47, are drawn by chilly exhausting money.

A New Yorker giving cash to a homeless man in Penn Station on Aug. 24, 2024. Stephen Yang
A bunch of individuals stroll previous a homeless man who seems to be panhandling in Penn Station. Stephen Yang for the New York Publish

Doherty mentioned he could make $50 to $100 panhandling within the busy commuter hub throughout the day, earlier than he turns to sleep on the subway by evening.

“With 50 bucks I can get cigarettes, a espresso, three meals and a pair of socks,” he mentioned. “You’re good all day.”

Doherty spoke to The Publish within the Penn Station’s unrenovated hall between Jersey Transit and LIRR, the place he was perched on a suitcase holding out a transparent plastic Dunkin Donuts cup for money.

He mentioned doesn’t belief shelters as a result of they’re run by the identical authorities that locked him up — he wouldn’t say what for.

A person squatting outdoors of the Dunkin’ Donuts within the station on Aug. 22, 2024. Stephen Yang for the New York Publish

“This can be a most important practice station so there’s lots of people. The place there’s lots of people, there’s some huge cash,” he mentioned. “You’ll be able to go to Port Authority, however it’s not as good. This is sort of a mall.”

‘A ton of labor to do’

Mayor Eric Adams, when requested Tuesday in regards to the scenario at Penn Station, acknowledged issues within the space. 

He argued that town must take stronger actions corresponding to involuntarily committing mentally unwell homeless individuals — a controversial effort that he pushed over the objections of many advocates.

“We have been daring sufficient to do this,” he mentioned. “We’re nonetheless pushing ahead. Maintain making an attempt new initiatives to seek out that candy spot.”

A shirtless man strolling previous New Yorkers on Aug. 22, 2024. Stephen Yang for the New York Publish

Town as an entire must do extra on the intently linked crises of psychological well being and homelessness, mentioned Council Member Linda Lee, who chairs the committee on psychological well being, disabilities and addictions.

“For years, disinvestment into our psychological well being infrastructure has led to a workforce scarcity and an absence of retention of expert psychological well being professionals, improper housing for these in want of care and help, and a criminalization of psychological sickness leading to an inappropriate intersection with our felony justice system,” she mentioned in a press release.

“This has created an ideal storm of the ‘revolving door’ that we see in our communities the place mentally unwell New Yorkers are admitted into therapy, and discharged, solely to seek out themselves on the streets once more.”

A homeless man blocking a staircase inside Penn Station on Aug. 24, 2024. Stephen Yang

Even with the day by day horrors, the realm close to Penn Station has improved, mentioned Brian McGinn, a retired NYPD deputy chief who’s now vp of safety and operations for the thirty fourth Avenue Partnership.

He mentioned each the partnership and landlord Vornado Realty have bolstered safety and inexperienced areas corresponding to Plaza 33 have been cleaned up and “beautified.”

“It’s gotten rather a lot higher, however there’s nonetheless a ton of labor to do,” McGinn mentioned.

A community of methadone clinics and different substance abuse applications alongside the Eighth Avenue “strip of despair”  – which have been highlighted just lately in The Publish  – that function a magnet for addicts, vagrants and the mentally unwell are responsible for the issues, McGinn contended.

Police talking to a homeless man in Penn Station on Aug. 22, 2024. Stephen Yang for the New York Publish

General felony crime within the NYPD’s Midtown South Precinct masking Penn Station – along with Occasions Sq., Grand Central Station and Madison Sq. Backyard – has been trending downward, in response to police crime statistics.

However homicide, rape and felony assault have all ticked up thus far this yr in comparison with the identical span in 2023, the information exhibits.

Deputy Mayor Anne Williams-Isom contended Tuesday that town’s work on avenue homeless, together with a set of multi-agency groups, has linked greater than 7,600 individuals to shelter.

“I don’t assume that we’ve been unsuccessful,” she mentioned. “I feel post-pandemic, we all know that there have been much more individuals who have been on the streets. We all know that there are much more individuals who want help, and I feel we’re doing an excellent job.”

— Further reporting by Carl Campanile and Larry Celona


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