Unhealthy climate pressured practically 300 Delta passengers from Mexico to spend the evening on the tarmac — as a result of their planes had been diverted to a regional airport in Alabama with no customs to course of them.
Practically 300 Delta passengers on two separate flights from Mexico obtained to their last vacation spot in Atlanta 15 hours late – after a storm diverted their planes to a regional airport with no customs, forcing them to spend the evening on the tarmac.
One airplane from Mexico Metropolis and one other from Cabo San Lucas had been each rerouted to Montgomery Regional Airport Thursday evening, after storms led to a floor cease at Hartsfield-Jackson Atlanta Worldwide Airport, the place they had been as a result of land.
“It was alleged to be three-and-a-half hours, it turned out to be nearly 20 hours,” fed-up flier Alex Alvarez instructed 11Alive. “Unhealthy climate, we perceive that. However issues simply stored piling up and piling up.”
Alvarez mentioned the airplane was simply stepping into circles till the captain lastly mentioned they had been working out of gasoline and landed in Montgomery.
However as a regional airport, Montgomery doesn’t have Customs and Border Safety, so the passengers weren’t allowed off the airplane after they landed round 10:30 p.m.
The flight fro Cabo San Lucas to Atlanta confronted the identical downside when it diverted to Montgomery due to the dangerous climate.
Making issues worse, pilots and crew had reached their most allowed hours for the evening, so the passengers needed to wait it out on the tarmac.
It wasn’t till after 5 a.m. Friday that the passengers had been allowed out, as Delta ready to place them on a flight from Montgomery to Atlanta after the storms cleared.
However even then, they had been confined to the gate as a result of they nonetheless hadn’t gone via customs.
Delta fed them sandwiches and chips Friday morning, Alvarez mentioned, however solely after they’d waited for hours.
Delta mentioned it’s reaching out to every buyer and providing a full refund.
“We fell wanting how we aspire to serve and look after our prospects amid thunderstorms within the Southeast US,” a spokesperson mentioned.
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