Nonetheless, that overview by no means occurred after the social employee left the council, and by August 2021, when Mr X adopted up, a brand new social employee visited however made no progress. Pissed off, Mr X lodged a proper grievance in January 2022, explaining that Ms Y’s situation had worsened, forcing him to pay for added care out of his personal pocket. The council lastly elevated her direct fee in April 2022 however refused to backdate the funding, leaving Mr X to cowl prices from the earlier yr.
Supply hyperlink
