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Stay skills-based coaching (whether or not by videoconference or a reside course on a studying administration system) is beneficial in order that learners can obtain real-time suggestions and ask questions. Using situations to information roles performs for affected person interactions is beneficial. Breakout classes with smaller teams efficient if a number of trainers/facilitators can be found.

Content material describing non-CDC instruments on this website is supplied for informational functions solely and isn’t supposed to point endorsement, precise or implied, of the instruments. Moreover, info on this website is supplied “as is,” for customers to judge and make their very own willpower as to their effectiveness.

This web page could also be up to date as new assets grow to be out there.

Matter areas and coaching assets


  • Evaluate of case investigation protocol
  • Talent-based apply of
    • Introductions and constructing rapport
    • Illness info and suggestions for searching for healthcare (if signs grow to be extreme)
    • Open ended inquiries to elicit shut contacts (family, office, social, leisure, different group contacts)
  • Apply case investigation protocol to the next situations
    • Case is asymptomatic and doesn’t imagine they’re infectious
    • Case is asymptomatic and underneath strain to proceed working
    • Case is underneath strain to return to work and signs are bettering
    • Case is unstably housed
    • Case lives in a family with a number of different individuals who can not distance themselves from the case (share a rest room, bed room, kitchen)
    • Case doesn’t need to provide you with their contacts names or telephone numbers.
    • Case is just not answering telephone calls
    • Suspected case needs to know why they aren’t being examined and calls for a check
    • Case doesn’t perceive isolation or methods to do it given present life circumstances
    • Case has different challenges (disabled, psychological well being wants, or substance use challenges) and requires further helps
    • Case is a well being care supplier (e.g., emergency room doctor, acute care nurse) or works in a congregate setting (e.g., reminiscence care house, group house, homeless shelter, correctional facility)
    • Case is a necessary employee with public interfacing place (e.g. grocery checkout clerk) or works in a facility with a lot of individuals (e.g. meals processing facility)
  • Function play with coach/facilitator suggestions
    • Basic
    • Open ended questions for contact elicitation
    • De-escalation of adverse calls

Coaching catalog


TB Contact Investigation Interviewing Expertise Course: Introduction of Function Performs

Matter space: Function play

  • View: https://www.cdc.gov/tb/schooling/skillscourse/default.htm
  • Target market: Public well being professionals
  • Description: The TB Contact Investigation Interviewing Expertise Course is designed as an interactive, skill-building coaching. The course gives an summary of the contact investigation course of, fundamental communication and interviewing expertise, and alternatives to use these expertise in position play actions.

Studying targets:

  1. Acquire apply interviewing a case
  2. Obtain efficiency suggestions from facilitators and different members

TB Contact Investigation Interviewing Expertise Course: Offering Suggestions

Matter space: Function play

  • View: https://www.cdc.gov/tb/schooling/skillscourse/default.htm
  • Target market: Public well being professionals
  • Description: The TB Contact Investigation Interviewing Expertise Course is designed as an interactive, skill-building coaching. The course gives an summary of the contact investigation course of, fundamental communication and interviewing expertise, and alternatives to use these expertise in position play actions.

Studying targets:

  1. Why is suggestions vital?
  2. Elements of constructive suggestions
  3. Order of suggestions



Supply hyperlink

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