Travellers urged to make use of £30m of unspent vouchers

Travellers urged to make use of £30m of unspent vouchers


olidaymakers are being urged to make use of unspent vouchers value £30 million earlier than they lose monetary safety subsequent week.

Customers who fail to behave by September 30 are placing their cash in danger, the Civil Aviation Authority (CAA) stated.

Refund credit score notes (RCNs) got to prospects by journey companies for package deal holidays cancelled because of the coronavirus pandemic.

Vouchers value a complete of £30 million haven’t been used, in response to the CAA.

It’s higher to be protected than sorry

RCNs will be put in direction of the price of a brand new vacation or exchanged for money.

Any issued between March 10 2020 and December 19 2021 are lined by the Atol scheme, which suggests holders won’t lose out if the corporate they booked with goes bust.

However that safety expires on the finish of the month.

Michael Budge, head of Atol, which is run by the CAA, stated: “We’re once more urging folks to both use their refund credit score word to guide one other Atol-protected journey or ask their journey firm for a refund.

“It will have an effect on prospects of a few of our greatest journey companies, so our message is easy – that is the final likelihood to ensure you proceed to be financially protected by the Atol scheme.

“Even when your refund credit score word is legitimate after the top of September, it received’t take pleasure in Atol safety.

“It’s higher to be protected than sorry, and we’re urging folks nonetheless holding considered one of these refund credit score notes to take motion now.”

Customers have been legally entitled to money refunds inside 14 days for package deal holidays cancelled because of the virus disaster.

However many journey firms supplied RCNs as a substitute for assist their money move in the course of the widespread disruption.

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