Travellers unable to point out vaccination information as NHS Covid Cross goes down

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he NHS Covid Cross, a digital report of people’ vaccine information, has change into inaccessible – leaving British travellers struggling to board flights.

Customers making an attempt to entry proof of their vaccination standing by way of the NHS App and web site on Thursday discovered that the service was unavailable, with the app telling customers: “We’re sorry the NHS Covid Cross is at present unavailable.

“Right now there isn’t any various route for accessing this info by way of the NHS App or on-line.

“In case you have already downloaded the knowledge then your entry shouldn’t be affected.”

On social media, a number of holidaymakers stated that they had been unable to verify in at airports as a result of they have been unable to show their vaccination standing.

NHS Digital tweeted: “We’re conscious of points with availability of the NHS Covid Cross. We’re investigating this urgently and can present an replace as quickly as potential.

“We apologise for any points this may increasingly trigger and recognize your endurance as we work to resolve it.”

The requirement for individuals to point out the NHS Covid cross to go to indoor and outside occasions and venues, resembling cinemas and nightclubs, was scrapped earlier this yr.

Nonetheless, it’s nonetheless used as a approach for individuals to point out their vaccination standing when travelling overseas to sure nations.

Jon Could, 32, is meant to be flying to Valencia from Bristol at 6am on Friday for a piece convention – however when he tried to obtain his proof of vaccination on the NHS App on Thursday, which he must enter Spain, he discovered that it was down.

He stated: “I’ve had all three jabs, and I went to the NHS App… and it stated ‘Service unavailable’. I used to be like ‘what do you imply, service unavailable? I’ve bought a flight at 6am.’”

Mr Could, who works in advertising and marketing and is from Bristol, who doesn’t have another documentation to show he has been vaccinated, stated he’s nervous that he can be detained on the Spanish border.

He stated: “If it doesn’t work, I’m hoping they only go along with it… I’ve had all my vaccinations, I simply can’t get the certification.”

“I simply don’t know what’s going to occur,” he added. “In the event that they stated it is going to be again up in six hours, or 12 hours, that may be nice – however I simply don’t know what’s subsequent… I would get to Spain and be deported from Spain, and that may be actually embarrassing.”

Fi Bartlett, 24, from Bournemouth, is because of be travelling to Malaga on Saturday however was unable to finish her on-line check-in for her flight with out proof of vaccination.

“There’s been no replace from the NHS aside from to say they comprehend it’s down,” she stated.

“[The] flight is on Saturday early morning so we could also be okay… if it’s nonetheless down I’m undecided what we’ll do – in all probability present as much as the airport with our vaccine paper issues we bought after we have been jabbed and hope for one of the best.”


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