In collaboration with eating places reminiscent of Park Chinois and C London, Supper London commissioned the unbiased survey to get an understanding of how typically Londoners are left pissed off and disillusioned by their meals deliveries.
The info revealed that three in 10 Londoners order at the very least one meal per week, spending over £105 million on deliveries. Moreover, 62 per cent of them mentioned meals temperature is a crucial issue for them, whereas 80 per cent have highlighted the worth of high quality.
Nonetheless, 58 per cent of their orders had been reported to be delivered at an unacceptable temperature. Greater than three in ten (35 per cent) have complained about poor meals high quality and a 3rd have acquired the unsuitable order altogether. Plus, 71 per cent of consumers have had their orders cancelled.
With 18% of respondents admitting to typically being disillusioned by their order, it’s no shock that half have revealed that they might pay extra for higher high quality choices and to ensure their meals arrives scorching, each time.
Supper London, an upmarket supply app that couriers Michelin-starred dishes to London residents, had raised £2.4 million from buyers in 2021. The corporate employs all its drivers and delivers meals on specifically made bikes with temperature-controlled containers.
Supper was created by a Metropolis employee who got here up with the thought after he and his good friend realised that it was not possible to order takeaways from quite a few prime eating places throughout London.
It delivers meals and items from over 200 eating places and retail manufacturers together with Aquavit, China Tang, Fortnum and Mason, and Ladurée Buckingham Palace.