Council wrongly denies faculty transport to baby going through three-mile stroll

A spokesperson for Ealing Council mentioned: “We sincerely apologise for the fault in the best way we performed this enchantment. Supporting residents with further wants is a prime precedence for us. For the reason that ombudsman’s determination, we’ve held one other stage 2 criticism enchantment panel about this case, which discovered that the household met the required eligibility standards as a result of kid’s important sensory difficulties. We now have apologised to the household and compensated them for our mistake. To make sure it doesn’t occur once more, we’ve offered additional coaching on the related legal guidelines to our workforce.”