Communities, Faculties, Workplaces, & Occasions


As a customer support consultant or gate agent, potential sources of publicity may embody aiding an individual with COVID-19 in shut contact or by touching your mouth, nostril, or eyes; or dealing with passenger gadgets, comparable to baggage, boarding passes, identification paperwork, bank cards, and cellular gadgets.

  • Restrict shut contact with others by sustaining a distance of at the very least 6 ft, when potential.
  • Present a facemask to any visibly sick particular person you might be aiding if one is on the market and so they can tolerate it. Ask them to cowl their mouth and nostril with tissues when coughing or sneezing. Comply with employer’s pointers for extra steps as required.
  • Keep away from dealing with of passenger and airline crew boarding passes, baggage, identification paperwork, bank cards and cellular gadgets, the place potential.
  • Permit passengers to carry their very own paperwork and scan their very own boarding cross or cellular system.
  • Follow routine cleansing and disinfection of continuously touched surfaces comparable to workstations, keyboards, touchscreens, printers, and computer systems, following the instructions on the cleansing product’s label.
  • Comply with your employer’s regular steerage for dealing with service/help animals.
  • Correct hand hygiene is a vital an infection management measure. Wash your palms frequently with cleaning soap and water for at the very least 20 seconds. If cleaning soap and water usually are not available, use an alcohol-based hand sanitizer containing at the very least 60% alcohol.
  • Key occasions to scrub palms on the whole embody:
    • Earlier than, throughout, and after getting ready meals
    • Earlier than consuming meals
    • After utilizing the bathroom
    • After blowing your nostril, coughing, or sneezing
  • Further occasions to scrub palms on the job embody:
    • Earlier than and after work shifts
    • Earlier than and after work breaks
    • After touching continuously touched surfaces
    • After interacting with a buyer who’s visibly unwell
    • After placing on, touching, or eradicating fabric face coverings
  • Keep away from touching your eyes, nostril, or mouth with unwashed palms.

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